Locked Print

Picture this, you hit print on an important financial document and immediately have to jump on a call. When the call wraps up you go to the copier to retrieve the document, but it’s nowhere to be found! Uh oh, that was sensitive information, and it can’t get in the wrong hands… 

Wouldn’t it be nice to hit print on the computer but delay the print job until you are in front of the copier? Well, you’re in luck! Ricoh MFPs have convenient settings to Hold or Lock a print job, using Windows or Mac. 

Hold Print 

Hold print enables you to delay the completion of a print job until you release it from the device’s operation panel. 

Locked Print 

With Locked print, you set a passcode for the print job. To complete the print job, you must enter the passcode on the device’s operation panel to release the print.  

How to Use Locked Print on Windows 

  1. Hit “File” > “Print” 
  2. Select the Lanier, Ricoh, or Savin printer you want to use 
  3. Click “Preferences” or “Properties
  4. Under Job Type select “Locked Print” 
  5. Select “Details” next to Locked Print 
  6. Enter a User ID to identify your print job when you go to release it 
  7. Enter a numeric Password 
  8. We recommend saving this as a preset in your driver preferences, that way you can Lock Print with ease in the future. To do so, click “Register Current Settings”
  9. Enter a name for the Preset, such as Locked Print
  10. Select
  11. Your Preset will appear in the Preset List
  12. Hit “OK” 
  13. When you are ready to retrieve your print job, head to the printer
  14. Select the Printer icon on the Home screen 
  15. Choose the “Print Jobs” tab 
  16. Hit “Locked Print Job” 
  17. Select the User ID you entered in the print settings 
  18. Hit “Print” 
  19. Enter the Password you selected 
  20. Hit “OK” 

How to Use Locked Print on Mac 

  1. In the print window, select “Show Details” 
  2. Change the drop-down option below the orientation to “Job Log” 
  3. Enter a User ID to identify your print job 
  4. Change the Job Type to “Locked Print” 
  5. Enter a numeric Password 
  6. Hit “Print” 
  7. When you are ready to retrieve your print job, head to the printer 
  8. Select the Printer icon on the Home screen 
  9. Choose the “Print Jobs” tab 
  10. Hit “Locked Print Job” 
  11. Select the User ID you entered in the print settings 
  12. Hit “Print” 
  13. Enter the Password you selected 
  14. Hit “OK” 

How to Hold Print 

If you do not want to use a password, you can choose to Hold Print instead. The steps are similar; however, you will select “Hold Print” instead of “Locked Print” and will not have to enter a Password in the settings or on the device.  

Please note, without a password, anyone who walks up to the device can release your print job. For a more secure printing process, we recommend using Lock print.  


Now that you know how to secure print jobs, you don’t have to sprint to the copier after hitting print to ensure your documents end up in your hands. If you have any additional questions our team will be happy to help.