Is your printer always flashing with a warning light to notify you that your toner is low? Or does your PC alert you with a pop up every time you print a page? Although these notifications are intended to be helpful reminders to order more toner, they can become quite annoying to you, the end user. Learn how to turn off the low toner warning on your PC when using Windows 10.

Why turn off the notifications?

So, why would you want to turn off this notification? Contrary to what you might think, seeing these low toner indicator alerts doesn’t necessarily mean that it’s time to replace your toner. But rather that it’s time to order more. You see, the manufacturers of these devices have set these alerts to notify you when 10% of the toner is left. Depending on the yield of your toner, 10% could mean you still have something like 4,000 pages of toner available. And do you really want to be notified for another 4,000 prints?

All too often, we hear of end users changing the toner to get rid of the initial pop-up notifications when they are probably throwing away good toner (and good money!). It’s important to note that your machine will flash a notification on the op panel when the toner is out completely. No matter your device, the machine will stop and demand toner when it is actually needed. This is the proper time to replace your cartridge.

Turn Off Low Toner Warning on Windows 10

You can turn these off in your printer driver settings. This can be done on a user’s PC or on a server loaded driver. If you don’t feel comfortable doing this, you can reach out your trusted print specialist.

To turn off toner notification alerts for a user:

  1. Navigate to your Control Panel
  2. Open Devices and Printers
  3. Right click on the printer you want to disable notifications for
  4. Select Printer Properties
  5. Select the Ports Tab
  6. Deselect Enable Bidirectional Support
  7. Hit Apply

Why You Shouldn’t Stock Up on Toner

Keep in mind that turning off these alerts will no longer notify you on your PC but the alert will still pop up on the device. Use the alert on the device as a reminder to order new toner.

You may be asking, “Why wait for the alert on my copier when I can just keep a spare toner stocked on the shelf?”. Keeping an extra supply is not something we would recommend.

Manufacturers recommend using toner within 6 months to a year of purchase for best performance. And there are many storage variables that can impact quality of your toner, like heat for example.

Let’s take a school system as an example. School buildings typically shut down in the summer and have no need to run the air conditioning unit throughout the building. The toner sitting on the shelf is impacted by that hot air and humidity. In the past, our service technicians walked into some scenarios where the toner had melted inside of the bottle making it no longer usable. Now, we realize that your business may not be seasonal like a school, but it’s important to realize that there are proper storage requirements that will help ensure the best performance of your toner and your device. Keeping toner on the shelf is not a recommended best practice.

Now you know how to turn off the low toner warning on your devices. If you ever need assistance, don’t hesitate to reach out to us at Advanced Imaging Solutions, we’d be happy to assist.