E-Info Portal Log-in for Customers
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You Will Need
When requesting service, ordering supplies, or submitting meter readings, you will need to know your equipment ID number. This number can be found on the Advanced Imaging Solutions label on each of your devices.
How to Request Service on E-Info
How to Order Supplies on E-Info
How to Enter Meter Readings on E-Info
When your printer won't print, there are multiple possible issues. Let’s dive deeper into what may be preventing your printer from working.
Guide of the options to place a service request with Advanced Imaging Solutions and the process of what happens after your request.
Follow these simple steps to replace a toner cartridge in a Lanier (Ricoh & Savin) multifunction printer. The video demonstration features an IM C4500.
Resolve your SC501, SC502, SC503, or SC504 error with these simple steps. SC501-504 error codes occur on Ricoh, Lanier, and Savin multifunction printers.
Do you experience jamming frustrations when printing from the bypass tray? If so, you’re not alone. This is a common problem users face. Most often, t...
With the recent outbreak of the Coronavirus (COVID-19) you may be wondering what you can do to limit the spread of viruses in your office environment....