E-Info Portal Log-in for Customers
- Requires prior set-up
- Contact Customer Care for set-up
- Log-in portal not loading? Click here.
You Will Need
When requesting service, ordering supplies, or submitting meter readings, you will need to know your equipment ID number. This number can be found on the Advanced Imaging Solutions label on each of your devices.
How to Request Service on E-Info
How to Order Supplies on E-Info
How to Enter Meter Readings on E-Info
If you need to edit the address book on your Lanier, Ricoh, or Savin multifunction printer there are two simple ways to do so.
Locked print enables you to delay the completion of a print job until you release it from the device’s operation panel using a passcode.
There are multiple methods to try when your Windows computer update won't go through. Follow these simple steps for updating.
When your printer won't print, there are multiple possible issues. Let’s dive deeper into what may be preventing your printer from working.
Guide of the options to place a service request with Advanced Imaging Solutions and the process of what happens after your request.
Follow these simple steps to replace a toner cartridge in a Lanier (Ricoh & Savin) multifunction printer. The video demonstration features an IM C4500.