Request Service & Supplies


Woman on the phone at her computer

E-Info Portal Log-in for Customers

  • Requires prior set-up
  • Contact Customer Care for set-up
  • Log-in portal not loading? Click here. 

You Will Need

When requesting service, ordering supplies, or submitting meter readings, you will need to know your equipment ID number. This number can be found on the Advanced Imaging Solutions label on each of your devices.

How to Request Service on E-Info
How to Order Supplies on E-Info
How to Enter Meter Readings on E-Info

Explore Helpful How To Articles

Bypass tray setup
Do you experience jamming frustrations when printing from the bypass tray? If so, you’re not alone. This is a common problem users face. Most often, t...